Starting in Danish and Polish shops · first sites open [DATE] Your humanoid integrator · any maker, one contract EN · DA · PL
FAQ

Questions shop owners ask us.

Short answers. If yours is not here, ask us.

All questions

Everything, in one place.

Cost

What does an ovibot cost?

From €3.958 a month, all in: the humanoid, install, the safety paperwork, service, insurance, the app, 12 remote-operator hours a month and a 48-hour replacement. The fee depends on the humanoid your job needs. Prices are illustrative until contracts are signed.

When does it pay for itself?

When it takes enough paid hours off your staff schedule each day. At €20,99 per salary hour, a humanoid at €3.958 a month breaks even at about 6,2 hours a day. We check your real hours on the free shop check.

Is there anything to pay up front?

No. Install and certification are in the monthly fee. [Open decision: may change if installation is billed separately.]

Can I pay less if I share data from my shop?

Yes. Shops that keep sharing data from daily operations pay a lower monthly fee while they share.

Contract and swap

What if I pick the wrong humanoid?

At month 12 or 24 you can swap to any other model we offer, for a fixed fee. Between those points you can still swap when another client, or ovibot, needs your robot.

Can I buy the robot at the end?

Yes. At month 36 you can hand it back, renew, or buy it at a price printed in the contract on day one.

How long is the contract?

36 months.

Can I pass my contract to another business?

Soon. The marketplace is coming; you can sign up to hear when it opens.

Running the robot

How does renting a humanoid robot work?

We pick the humanoid for your job, install and certify it, and you pay one monthly fee. It runs itself most of the time; our operators step in when it gets stuck.

Does the robot really work on its own?

Most of the time. When it meets something it cannot solve, a remote operator takes over. 12 hours a month are included.

What happens when the robot gets stuck?

A remote operator takes over from our operations centre. Above 12 hours a month it costs €1,00 a minute.

What if it breaks?

We repair it. If it cannot be repaired, a replacement arrives within 48 hours, for as long as the contract runs.

Is the robot insured?

Yes. Insurance is in the monthly fee.

Safety and paperwork

Who is responsible if the robot in my shop is changed or moved?

We are. We check and sign the safety paperwork after every swap or move, for as long as the contract runs.

Do humanoid robots need certification in the EU?

From 20 January 2027, every new robot installation falls under the EU Machinery Regulation 2023/1230 and needs a signed safety assessment.

Data

Who owns the data the robot collects?

You do, in the contract. Export it any day, free.

Do you use data from my shop to train other robots?

Yes, anonymised, in our shared skills database. Nothing that identifies your shop, staff or customers goes in.

Question not here?Talk to us.

We come and watch a shift, then tell you which job would pay for itself first. If none would, we say so.

How the free shop check works

No sales deck. No hard sell.

  1. Tell us about your shop and the job you have in mind.
  2. We visit and watch a real shift.
  3. You get a straight answer, and a price if a job would pay for itself.
Talk to us →