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What a humanoid integrator is, and when you need one.

GuideAndreas Hestbeck4 min readLast checked 2026-10-10
The role
5 jobs
Pick, install, certify, run, and do it again when the robot changes.
From 20 Jan 2027
Sign
The EU Machinery Regulation needs someone to check and sign every new robot installation.
Makers
Any
An integrator is not tied to one maker. A dealer usually is.
On this page · 5 sections
  1. What a humanoid integrator does
  2. Integrator, maker or dealer
  3. Why the role matters from 2027
  4. What to ask a humanoid integrator
  5. Frequently asked questions
Short answer

A humanoid integrator picks a humanoid robot for a job, installs it on a real site, makes it safe and legal to run there, keeps it running, and stays responsible when the robot changes. It does for humanoid robots what a systems integrator does for factory automation, for businesses that have no automation team of their own. ovibot is a humanoid integrator for stores, working with humanoids from any maker.

What a humanoid integrator does

  • Picks the humanoid. Watches the job on your site and matches a robot to it, from any maker, or says that none fits.
  • Installs it. Sets it up on your floor and teaches it the job, with no rebuild of the site.
  • Certifies it. Checks the installation and signs the safety paperwork.
  • Runs it. Monitors it, steps in remotely when it gets stuck, services and insures it, and replaces it if it cannot be repaired.
  • Changes it. Moves, re-certifies and retrains a new robot when you swap, and signs again.

The last step is the one most offers leave out. Getting a humanoid onto a site once is the easy part.

Integrator, maker or dealer

Maker Dealer Humanoid integrator
Sells you Its own robots The robots it stocks A working robot on your site
Makers One A few Any
Installs and trains it on your site Rarely, for small sites Sometimes Yes
Signs the safety paperwork For the robot as shipped Rarely For the installation, and again after each change
Runs it day to day No No Yes
When a better model ships Sells you its next one Sells you another Swaps it, from any maker

Makers build humanoids mainly for factories and homes. A small business needs someone in between who takes the robot from the box to a signed, working installation.

Why the role matters from 2027

From 20 January 2027 the EU Machinery Regulation applies to every new robot installation in the EU (Regulation (EU) 2023/1230). Someone has to check the installation and sign for it. Whoever substantially modifies a machine takes on the manufacturer's duties for it, so the paperwork has to be redone when the robot, its software or the installation changes.

For a store, that is a job of its own. Some duties stay with you as the employer by law, such as your risk assessment and briefing your staff. A humanoid integrator does the work behind them and signs what is theirs to sign. More on the 2027 rules.

What to ask a humanoid integrator

  • Which makers do you work with, and do you have an exclusive deal with any of them?
  • Who signs the safety paperwork, and who signs again after a change?
  • What happens when the robot gets stuck, and how many remote-operator hours are included?
  • How fast is a replacement if it cannot be repaired?
  • Can I change to another robot during the contract, and at what price?
  • What happens at the end: hand it back, renew, or buy, and at what price?
  • Who owns the data from my store, and can I export it?

Our own answers are on the how it works and pricing pages, and in the FAQ.

Want to see what an integrator would do in your store?

One visit, one straight answer. If no humanoid would pay for itself, we say so.

Frequently asked questions

What is a humanoid integrator?

A company that picks, installs, certifies and runs humanoid robots for a business, and stays responsible when the robot changes. It works with humanoids from any maker.

Is a humanoid integrator the same as a robot dealer?

No. A dealer sells you a robot. An integrator delivers a working, signed-off robot on your site and keeps it running.

Do I need an integrator if I buy the robot myself?

You need someone to install it, train it on your site and sign the safety paperwork. If you have no automation team, that is usually an integrator.

Is ovibot a humanoid integrator?

Yes, for stores first. We pick, install and certify any humanoid, rent it to you for one monthly fee, and sign for it every time it changes.

Sources · 1
  1. Regulation (EU) 2023/1230 on machinery, EUR-Lex
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